Jody Hoffer Gittell of Brandeis University, Waltham. Read 75 publications, and contact Jody Hoffer Gittell on ResearchGate, the professional network for. Jody Hoffer Gittell is a professor of management at Brandeis University’s Heller School for Social Policy and Management. She founded the Relational. Jody Hoffer Gittell is an Associate Professor of Managememt at Brandeis University’s Heller School for Social Policy and Management, and Acting Faculty .

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Learn more at Author Central. MBA Through intellectual rigor hogfer experiential learning, this full-time, two-year program develops leaders who make a difference in the world.

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Structuring Reciprocal Relationships Into Roles. Implications for Providers, Payers and Policy-Makers.

Dutton and Robert E. Gittell, Jody Hoffer and Douglass, Anne. Gittell, Jody Hoffer and Bamber, Greg. Expertise Relational coordination; human resource management; organizational effectiveness; organizational change; organizational resilience; organizational theory. Industrial and Labor Relations Review Lessons from Southwest Airlines.


This month MBA program equips experienced executives to enhance their impact on their organizations and the world. Sloan Foundation grant for study of coordination in the airline industry – Cultivating Creativity in Methodology and Research.

How the Airlines Can Improve Performance by Engaging Their Employees Cornell University Pressco-authored with Bamber, Kochan and von Nordenflycht, analyzes the transformation of the global airline industry in response to low cost competition. Cambridge University Press, Jody Hoffer Gittell Professor.

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Positive Relationships at Work | Jody Hoffer Gittell

Using the Power of Relationships to Achieve Quality, Efficiency and Resilience McGraw-HillGittell describes how relational coordination drives performance in airlines and in healthcare, and how organizations support – or undermine – its development.

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Structures and Relationships Jun 28, The Gitteol of Relational Coordination. Popularity Popularity Featured Price: High to Low Avg. Gittell, Jody Hoffer, Briscoe, Forrest. Berrett-Koehler, Gittell,Jody Hoffer. Gittell’s research is published in a wide range of scientific journals, as well as several books. Bamber, Greg and Gittell, Jody Hoffer. Impact on the Quality of Patient Care.


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She has developed a theory of relational coordination, proposing that highly interdependent work is most effectively coordinated through relationships of shared goals, shared knowledge and mutual respect, and demonstrating how organizations can support the development gttell relational coordination through the design of relational work systems.

The Southwest Airlines Way: Available for download now. Cultivating Creativity in Methodology and Research.